Here's How You Can Get a Refund at The Google Play Store

What’s Google Play steadiness?

An enormous variety of functions can be found for obtain through the Google Play retailer both for a value or freed from cost. As a way to make purchases on Google Play, numerous strategies can be utilized. You possibly can both use a credit score or debit card, present card or deposit cash in your Google Play pockets.  


Well-liked Google Play Instantaneous Reward Card Quantities 

Google Play Credit score is the right present for anybody who subscribes to apps throughout the Google ecosystem. Google Play Reward Playing cards by digital supply are available various quantities. Typically, the preferred Google Play Reward Playing cards embody however are usually not restricted to the next: 

  • $25 Google Play Reward Card (electronic mail)

  • $50 Google Play Reward Card (electronic mail)

  • $100 Google Play Reward Card (electronic mail) 

Earn free Dundle Cash for each Google Play instantaneous present card you buy at Be taught extra ceaselessly requested questions (FAQs) about shopping for Google Play Reward Playing cards (electronic mail supply) under.

Refund turnaround occasions

Refunds from Google Play are returned to the fee technique used to make the unique buy. Refunds take totally different quantities of time relying on the way you paid. 

In case your refund takes longer than anticipated, test your refund standing in your Google Pay account. If the standing is “Refunded,” you will see a credit score in your type of fee. If the standing is “Cancelled,” the order was by no means charged and so you will not see a credit score in your type of fee. 

How one can contact an app or recreation developer for a refund

In your cellular system:

  1. Open the Google Play Retailer app.
  2. Seek for the app whose developer you wish to contact.
  3. Faucet on the app.
  4. Faucet on Learn Extra.
  5. Hope that the contact info isn’t “M. Mouse, Disneyland”.

How do you load your present card into your Google Play?

In your most well-liked internet browser, go to and register to your Google account. You will then be forwarded to the redemption web page. To redeem a present card in your Android system, open up the Google Play software. Open the left-side pull-out menu within the app, and you may see the entry that claims Redeem within the listing you can click on on. Comply with the directions to enter your redemption code.

What’s a Google Play Reward Card?

A Google Reward Card can be utilized to shortly and simply prime up any Play Retailer steadiness. Customers can select to spend their pay as you go steadiness on an enormous assortment of cellular video games, apps, in-game credit score, music and extra. So long as the nation of your account matches the foreign money on the cardboard, you should utilize it on the massive digital leisure library on the Google Play Retailer App at your comfort!

How one can Request a Refund on Google Play

When you missed the two-hour window to uninstall the app and get an computerized refund, don’t sweat as a result of all will not be misplaced. You possibly can nonetheless get your a reimbursement, however it’s best to act quick as the following refund window closes after 48 hours. Right here’s what to do:

  1. Open your Google Play account in an online browser
  2. Hit Order Historical past
  3. Discover the merchandise you want to return
  4. Select Request a refund or Report an issue, and choose the choice that matches your scenario the perfect
  5. Fill out the shape and just remember to embody a word stating that you just’d like a refund
  6. You’ll obtain an electronic mail with the choice about your refund

Google Play Refunds through E-mail

When you miss the 48-hour window, your finest wager is to contact the builders instantly by discovering their contact data within the Learn Extra part on their app’s web page on Google Play. In most conditions, the businesses behind apps and video games on Google Play go away an electronic mail handle for his or her buyer help, the place you possibly can direct your refund request.

Alternatively, if every thing else fails, you possibly can attempt to contact the Google Play support team utilizing chat or electronic mail, and persuade them that it’s best to get a refund.  

Google Play Refunds through Google Assistant

When you’re utilizing a wise system with Google Assistant put in and enabled, you possibly can ask it to cope with the refund for you. Hearth it up by saying Okay, Google, and observe up with one among these sentences:

  • Cancel my Google Play apps order
  • I would like a refund from Google Play
  • I need a Google Play refund
  • I paid for an app, however I need a refund
  • How do I get a refund from Google Play

It ought to listing your most up-to-date orders and ask if you wish to cancel them. As digital assistants are nonetheless not good, it could present supply hyperlinks for more information, and also you’ll should cope with it manually. Yet another factor—it really works provided that you utilize US English.

Are you able to request a refund through

Sure / No



Sure, however not directly

Google Assistant





Web site




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Different Issues to Observe When Requesting a Refund on Google Play

Since Google Play has quite a few services and products, refund insurance policies can get difficult. Listed here are some issues it’s best to bear in mind in case you’re asking for a refund on Google Play:

  • Play present playing cards and money top-ups are non-refundable except required by regulation. The U.S. residents might request a refund for redeemed present playing cards and codes for values decrease than $10
  • Presents of Google Play credit score or Google Play Books are refunded to the one who purchased them and solely earlier than they’re redeemed. The refund window is three months
  • When you handle to get a refund for an merchandise that earned you Play Factors, these factors shall be deducted out of your steadiness and your degree progress

Request a refund for current purchases

  • If it’s been lower than 48 hours since to procure an app or made an in-app buy: You possibly can request a refund by means of Google Play.
  • When you purchased music, films, books, or different content material: You might be able to request a refund greater than 48 hours after your buy (test coverage under).

You’ll normally get a call inside 1 enterprise day however it may well take as much as 4 enterprise days.

Request a refund

How one can get a refund for apps or video games previous 48 hours of buy

If it has already been greater than two days since to procure the app or recreation, you then’re going to should go on to the developer to request a refund.

Step 1: Open the Google Play Retailer app.

Step 2: Faucet the three horizontal traces on the prime left to open the menu.

Step 3: Select Account > Buy Historical past.

Step 4: Discover the app or recreation you wish to return and faucet View.

Step 5: Scroll down till you discover Developer Contact and faucet E-mail. This could open a brand new electronic mail in your electronic mail program.

Step 6: Clarify that you really want a refund and why.

It’s finest to be well mannered and clarify your causes totally, as a result of it’s as much as the developer whether or not to grant the refund or not.

Mix Google Play present playing cards with different fee strategies?

You possibly can solely mix your Google Play steadiness with one other type of fee or promotion in case your steadiness is lower than your buy quantity within the Play Retailer